Careers

Positions at ROC USA and ROC USA Network affiliates provide an exciting opportunity to make a difference in the lives of homeowners in manufactured home communities. 

Photo of April 2019 CTAP 101 group. L to R: Mary O'Hara, Director of ROC USA Network; Gary Faucher of ROC USA Network; Jim Domino of NeighborWorks Montana; Molly Snell-Larch of PathStone Corporation; Julia Curry of Cooperative Development Institute; and Andy Kadlec of Thistle.
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ROC USA Positions

Position: Director of Training & Learning Innovation
Location: Remote
Reports to: Network Director

Status: Full-time, Exempt Company

Summary

ROC USA® is a national non-profit social enterprise whose mission is to make quality resident ownership viable nationwide and to expand economic opportunities for homeowners living in manufactured home communities. We make a meaningful impact on the lives of low- and moderate-income people and communities.

We are co-op developers and financing experts standing proudly with homeowners as they acquire, manage, and lead their resident-owned communities. Our practice is deeply rooted in community self-help, empowerment, and peer connections. Today, ROC USA represents 265 co-op manufactured home communities and their 18,000 Member-owners in 18 states. We expect to support 30,000 Member-owners by 2028.

We are a fun and growing team, with a relatively small national staff (20 people) and a Network of 12 affiliated organizations representing 50 practitioners working a shared line-of-business.

The Director of Training & Learning Innovation is a new position, created to transform the way we do grass-roots training and adult education and to achieve the levels of resiliency and self-sufficiency we know community leaders are capable of.

ROCs are one of the few sources of unsubsidized naturally occurring affordable housing in the country not subject to market-based rent increases.” (2019, Freddie Mac, Spotlight on Underserved Markets)

People are no longer tenants – they’re owners. The security is the very best part.” Jean Stewart, Hidden Village ROC, Lacey, Washington

Position Summary
ROC USA seeks a leader to help define a vision for the future of training and development to resident-owned communities (ROCs) within its national network. The Director of Training and Learning Innovation will serve as a cross-functional thought partner who leads the strategic vision to design and deliver high-quality training in online and in-person formats. The Director will be responsible for collaborating with Certified Technical Assistance Providers (CTAPs), ROC Boards, and ROC USA staff in developing, executing, and maintaining a national system of aligned training and learning offerings to improve skill-building in a variety of areas related to property ownership, management, and leadership in all ROCs that are part of the ROC USA Network.

Essential Functions

  • Provides vision for training and learning strategy and implementation
  • Develops a community of practice across the training eco-system
  • Serves as a cross-functional partner to ROC USA Network, ROC USA Capital, ROC USA staff, Certified Technical Assistance Providers (CTAPs), and ROC Boards to define and deliver training and learning innovation across multiple modalities
  • Serves as primary thought-leader, defining a roadmap for program management, delivery, and quality assurance
  • Defines and oversees assessment and evaluation process for all training programs
  • Works with external partners to optimize training offerings and extension activities, including exploration of workforce certifications, prior learning assessment, or alternative credit
  • Leads process improvements and advises on resource needs related to content creation, program management, curricular design, technology solutions and continuous improvement
  • Develops a system for onboarding, training, and ongoing development of training facilitators
  • Other duties as assigned or required

Requirements

  • Strategic thinker who understands ‘big picture’ strengths and barriers. Ability to operate and deliver results in ambiguous and ever-changing environments
  • Detail- and process-oriented and effective in working both remotely and in-person with teams and team members from a range of fields, perspectives, and educational backgrounds
  • Highly respectful of people in all settings and from diverse backgrounds and experience levels
  • Strong communication and collaboration skills, with a desire to interact with people via phone and in person
  • Superior organization and project management skills with a dedication to completing projects in a timely manner
  • Proficiency in MS Office with expertise in Microsoft Word, Excel, and PowerPoint
  • Experience with educational technology implementations at scale

Education and/or Experience

  • Advanced degree in educational or organizational leadership
  • 10+ years of experience in senior and/or executive leadership role overseeing curriculum, training, facilitation, and learning
  • Experience supporting adult and non-traditional learners, particularly within online and blended program offerings
  • Keen ability to lead via influence across complex organizations
  • Proven ability to establish and articulate a vision, set goals, define and execute strategy, and track and measure results
  • Proven organizational ability and able to source and secure appropriate resources; leads multiple activities at once to accomplish KPIs
  • Experience with cross-functional consensus building, visioning, and project oversight
  • Experience using data analysis to assess and improve operational metrics, program offerings, etc.
  • Preference for English and Spanish fluency
  • Preference for 1+ year experience working remotely

Communication Skills

Ability to clearly and effectively communicate by telephone, in written form, e-mail, and in person. Ability to support customer needs and opportunities and promote a collaborative environment with customers, management, vendors, and/or peers. Ability to collaborate with multiple stakeholders in a way that empowers all learners. Preference for English and Spanish fluency.

Apply Now

 

 

ROC USA, LLC, ROC USA Network and ROC USA Capital are Equal Opportunity Employers. Resident Ownership Network, LLC (d/b/a “ROC USA Network”) is a wholly owned subsidiary of ROC USA, LLC.

Community Development Project Manager

Company Summary

ROC USA® is a non-profit social enterprise with a mission of making quality resident ownership viable and successful nationwide and to expand economic opportunities for homeowners living in manufactured home communities.

Position Summary

The Community Development Project Manager reports to the Director of ROC USA Network and works closely with Network affiliate field staff and ROC USA Capital’s Loan Compliance and Asset Management Officer. S/he will be responsible for a wide variety of special projects and for coordinating a cross-functional approach to monitoring ROC financial performance, compliance with Capital and other lender loan covenants, and execution of capital improvement projects in communities.

Essential Functions

  • Act as Network Director’s special projects manager, taking responsibility for executing a wide variety of special projects including, research and analysis, communications and relationship management, training, TA and mentoring to affiliates and to ROCs, “turn around” situations in the portfolio, and assistance in taking innovation in one locale to best practice across the national network.
  • Act as Network’s portfolio manager by both working in concert with ROC USA Capital’s portfolio management team and, taking primary responsibility with Network affiliates for monitoring and managing portfolio needs in ROCs served by other lenders.
  • Act as project manager as necessary in order to drive ROC projects to completion and problem solve to resolution; and,
  • Provide TA and training to ROCs who are contracted directly with Network.
  • Work with staff from ROC USA Capital, Network affiliates, and the Operations Team to build out, beta-test, deliver and CPI, a portfolio management system that supports ROC USA Capital, Network affiliates, and ROCs, including:
  • Act as an early warning system based on performance and loan criteria;
  • Monitoring of post-closing conditions and loan covenants;
  • Monitoring of capital improvement, infill, and home replacement plans and projects;
  • Reporting to ROC Boards, Network affiliates, and lenders.
  • Maintain project management data, documentation, reports and protocols in ROC USA’s systems;
  • Lead projects when Network is temporarily acting as the local TA provider to a ROC or, when an affiliate is unable to respond in a timely manner or with the requisite experience to act on its own. Project management will include coaching affiliate staff and ROC Boards to manage engineering, construction, funding, receivables, and/or vacancy issues, etc.
  • Provide training and development to affiliate and internal staff on project and portfolio management systems.
  • As a key member of the national Network team, participate and collaborate on strategy, relationship management with affiliates, communications, continuous process and systems improvement, training, and events.
  • Provide quality services to Network affiliates and ROC Boards and Members.
  • Participate in ongoing training and development opportunities to further support ROC USA Network as we continue to grow at a national level.
  • Other internal and external duties as assigned.

Qualifications

  • Must be self-driven and able to work both independently and in collaborative teams to deliver results.
  • Strong project management, team-building and interpersonal skills are essential in fulfilling the demands of this position.
  • Demonstrated ability to manage consulting and training relationships and coach others in such relationships;
  • Solid decision-making skills and analytical thinking.
  • Strong capability in multitasking and organizational and time-management skills.
  • Exceptional attention to detail, coordination of multiple projects and ability to set priorities and meet deadlines under pressure;
  • Strong ability to communicate effectively and motivate other members of a cross-functional team.

Experience

  • Five years of project management experience, preferably in commercial real estate-related industries, including commercial lending/servicing and/or cooperative enterprise development.
  • Experience in a not-for-profit environment is desirable.
  • Experience working with people with a wide variety of technical skills, backgrounds, education, and life experience.

Resident Ownership Network, LLC (d/b/a “ROC USA Network), Resident Ownership Capital, LLC (d/b/a “ROC USA Capital”) and ROC USA, LLC are Equal Opportunity Employers.

Apply Now

ROC USA Network Positions 

The Opportunity:

Thistle Communities is a mission-based affordable housing Real Estate company in Boulder, CO. Thistle is in a unique position to improve and increase the quality and quantity of housing for working families and economically disadvantaged people through our housing programs and Real Estate portfolio. Our ROC Field Operations Coordinator job is an opportunity to make a concrete difference in people’s lives by implementing the ROC USA model in Colorado, managing a program that combines Community and Real Estate development. 

 And you can experience first-hand all of the wonderful things Colorado has to offer (including a lifestyle that includes access to the greatest mountains, hiking, skiing, biking, communities, breweries, and food scenes that you will enjoy exploring.

 The Company:

We’re a business-oriented, private non-profit and earn the majority of our operating income from the ownership and management of apartments and for-sale homes throughout Boulder County and in different types of real estate programs. We’ve been in business for over 35 years and enjoy strong community support. Current revenues are in excess of $9M; our total assets are $69M. Thistle is oriented toward creating mission-compatible programs and Real Estate that support the company and which do not rely on grant funds.

 How You’d Spend Your Time:

This position will assist in developing and implementing the ROC USA program for Thistle by overseeing staff and resources to support and create Cooperatives. It is a management level position and reports to the Program Director of Thistle ROC. You’ll oversee the Colorado network of established and developing resident-owned communities (ROCs) and work in communities to experience how the program is implemented. This job involves Colorado travel and night and weekend work.

 You’ll experience first-hand the challenges and successes of working with diverse populations to achieve a life-changing goal of giving residents agency over their housing.

 How Thistle Operates:

We work in a well-established collaborative environment of about 40 people where you’ll have significant responsibility and independence within the program boundaries. Thistle and ROC USA provide opportunities to engage with professional resources to amplify your experience. Although we are a small company, Thistle has achieved significant results and is established and poised for growth.  We are dedicated to making the work experience meaningful and productive. We are proud to be able to offer a 36-hour work week for all staff, structured as four nine-hour days. As ‘exempt’ staff, the Field Operations Coordinator is required to work the time needed to achieve established goals.

 The Work:

The job is to understand and support the ROC model to deliver and support effective resident ownership of mobile home park communities. In part, you will:

  • Oversee the Colorado network of both established and developing ROCs through monitoring compliance with various sources of financial, statutory, and regulatory requirements and reporting.
  • Supervise the Cooperative Development Specialist (CDS) to assist communities in the formation of non-profit cooperatives
  • Promote the ROC program to government, public, and private agencies and individuals
  • Source acquisition capital
  • Provide front line support to individual residents and cooperatives by improving poor practices, coaching, and monitoring and interceding in community situations as needed
  • Manage projects and initiatives such as Opportunity to Purchase (HB 20-1201) and construction/infrastructure work
  • Participate in ROC USA network events to train, strengthen skills, contribute to the industry and develop peer networks.

It might be hard to find all the skills in one person. Because the work is diverse, recent and relevant experience will be critically evaluated. A college degree is required, and we’ll be eager to hear why you think your college major or recent project management success make you the perfect fit. Three+ years of recent project management directly related to community development and competency with databases, spreadsheets, and project management software is required.

To be successful, you’ll need a high level of written, oral and analytical communication skills. You should understand what emotional intelligence is and how your own qualities can affect the work. Spanish fluency is desired though not required.  Experience with diverse populations is highly desired.

Interested?  Send resume and cover letter to ptaylorhowlett@thistle.us.  Our goal is to make this hire in February.

 *ROC USA is a national, established, successful program with a network of organizations that help mobile home community residents form cooperatives and purchase their mobile home park. Cooperatives own a business operation rooted in democratic principles. Our job is to support members within the Cooperative. The work is unique for many reasons and combines Community Development and Real Estate Development. Learn more at ROCUSA.org.

Thistle ROC, LLC is the sole representative of the program in Colorado. Presently Thistle has converted one community into a Cooperative and has two other communities under contract. We’re looking for an entrepreneurial executive that can grow and manage the ROC USA program in Colorado.

Thistle Communities is a mission-based affordable housing Real Estate company in Boulder, CO. Thistle is in a unique position to improve and increase the quality and quantity of housing for working families and economically disadvantaged people through our housing programs and Real Estate portfolio. Our ROC Cooperative Development Specialist (CDS) job is an opportunity to make a concrete difference in people’s lives by implementing the ROC USA model in Colorado, managing a program that combines Community and Real Estate development.

And you can experience first-hand all of the wonderful things Colorado has to offer (including a lifestyle that includes access to the greatest mountains, hiking, skiing, biking, communities, breweries, and food scenes that you will enjoy exploring.

The Company:

We’re a business-oriented, private non-profit and earn the majority of our operating income from the ownership and management of apartments and for-sale homes throughout Boulder County and in different types of real estate programs. We’ve been in business for over 35 years and enjoy strong community support. Current revenues are in excess of $9M; our total assets are $69M. Thistle is oriented toward creating mission-compatible programs and Real Estate that support the company and which do not rely on grant funds.

How You’d Spend Your Time:

This position will assist in developing and implementing the ROC USA program for Thistle by providing training and organization to emerging and established resident cooperatives who own and manage their mobile home communities. It is an hourly, non-exempt position and reports to the Field Operations Coordinator of Thistle ROC. This job involves some Colorado travel and night and weekend work.

You’ll experience first-hand the challenges and successes of working with diverse populations to achieve a life-changing goal of giving residents agency over their housing.

How Thistle Operates:

We work in a well-established collaborative environment of about 40 people where you’ll have significant responsibility and independence within the program boundaries. Thistle and ROC USA provide opportunities to engage with professional resources to amplify your experience. Although we are a small company, Thistle has achieved significant results and is established and poised for growth.  We are dedicated to making the work experience meaningful and productive. We are proud to be able to offer a 36-hour work week for all staff, structured as four nine-hour days.

The Work:

The job is to understand and support the ROC model to deliver and support effective resident ownership of mobile home park communities. In part, you will:

  • Provide support by consulting/coaching and training ROC Boards to ensure effective and efficient meetings as well as properly conceived and implemented projects (both short and long term)
  • Assist both established and developing ROCs with financial and loan compliance
  • Work closely with cooperative boards and property managers to create budgets (annual operating and short/long-term capital improvement plans)
  • Assist the other members of the Thistle ROC team in identification of opportunities that can effectively be converted parks to ROCs and support those transitions
  • Participate in ROC USA network events to train, strengthen skills, contribute to the industry and develop peer networks.

It might be hard to find all the skills in one person. Because the work is diverse, recent and relevant experience will be critically evaluated. A college degree is not required, but we are eager to hear why you think your experience and education make you the perfect fit. Experience in community organizing and competency with databases, spreadsheets is required.

To be successful, you’ll need to have strong administrative and organizational skills and be comfortable and competent when communicating with the public. Spanish fluency is desired though not required.  Experience with diverse populations is highly desired.

Interested?  Email your details to ptaylorhowlett@thistle.us. Our goal is to make this hire in February.

*ROC USA is a national, established, successful program with a network of organizations that help mobile home community residents form cooperatives and purchase their mobile home park. Cooperatives own a business operation rooted in democratic principles. Our job is to support members within the Cooperative. The work is unique for many reasons and combines Community Development and Real Estate Development. Learn more at ROCUSA.org.

Thistle ROC, LLC is the sole representative of the program in Colorado. Presently Thistle has converted one community into a Cooperative and has two other communities under contract. We’re looking for an entrepreneurial executive that can grow and manage the ROC USA program in Colorado.

 

POSITION: Real Estate Development Manager
DATE POSTED: January 4, 2021
APPLICATION DEADLINE: Open Until Filled
BENEFITS: Employer matched IRA, health care stipend, generous paid time off, flexible work schedule
SALARY RANGE: $70,000 – $80,000 (salary commensurate with experience)
STATUS: Salaried, full time, permanent position reporting to the Executive Director

WHAT WE DO

Northcountry Cooperative Foundation’s mission is to improve lives and communities through cooperative enterprise. NCF was formed twenty years ago as a charitable and cooperative education institution. In 2001, NCF expanded its mission to include cooperative housing development. Over the years, NCF has assisted in the creation of affordable housing cooperatives in a variety of settings and has explored the adaptive reuse of underutilized community buildings and conversions of Low-Income Housing Tax Credit and USDA Rural Development 515 rental projects to co-ops. Since 2008, NCF has focused on helping residents of investor-owned manufactured home communities purchase and operate their communities as resident-owned communities (ROCs).

  • Housing and Facilities Development | We partner with local community organizations to improve and increase the stock of affordable, cooperatively-owned multifamily housing and neighborhood community centers. We believe that shelter is a basic necessity and that quality of life is better when people have access to quality affordable homes with community facilities located nearby.
  • Manufactured Housing Cooperative Development | As one of ten Certified Technical Assistance Providers (CTAPs) under the national ROC USA® Network, we deliver pre- and post-purchase technical assistance and help homeowners navigate purchasing their manufactured home communities by securing the financing needed to shape their economic futures through the formation of resident-owned cooperatives (ROCs). Since 2004, we have converted 12 communities to ROCs, preserving over 900 permanently affordable homes for families across Minnesota and Wisconsin. Our impact goes beyond our own as a member of the ROC USA Network, which has converted 266 communities to ROCs, representing over 18,000 households nationwide. 

THE POSITION

In 2018, NCF expanded the cooperative housing work beyond the Resident-Owned Communities (ROC) program to include other types of affordable, multifamily cooperative housing and community facilities development and created the Real Estate and Cooperative Development Department. The primary responsibility of the position is to assist the Executive Director and other members of the Department in the efficient and effective development of affordable housing cooperatives and community facilities that serve cooperatives throughout the organization’s three-state service area (Minnesota, Wisconsin, and Iowa). This is a relatively new staff position for the organization. Whoever is hired will have the opportunity to help shape the position and, in the process, have a significant impact on mission performance and the organization’s overall financial success. 

KEY RESPONSIBILITIES

Housing Development/Finance – (70%)

  • Design and implement NCF projects that result in the creation and success of new affordable housing cooperatives;
  • Oversee legal, fiduciary, and reporting requirements for housing development activities and programs;
  • Build and manage a pipeline of prospective and active resident purchases of manufactured home communities (MHCs) and multifamily buildings, including: deal feasibility, sales negotiation, due diligence, and financial underwriting;
  • Perform ongoing research and analysis of NCF’s markets and prospective markets as the organization expands;
  • Oversee new construction and rehabilitation of housing and community facilities projects;
  • Advise residents on the potential for creating cooperatives; assist new and existing housing cooperatives in finding the appropriate financial, legal, and technical assistance to ensure their success;
  • Generate project pro-formas, work with nascent cooperatives on the development of operating budgets for their properties;
  • Oversee assembly and submission of funding applications (federal, state, and local sources) on behalf of cooperative projects;
  • Work with the Executive Director on setting project development and stabilization goals and strategies;
  • Assist cooperatives in their development of business plans, and performance enhancement strategies, conducting periodic evaluations of projects on key metrics, contribute to design of NCF programmatic responses and problem-solving;
  • Other duties as assigned.

Program Evaluation/Administration – (15%)

  • Assist in the development and maintenance of a strategic business plan for the housing development department that accounts for long-term sustainability;
  • Oversee other real estate development staff, consultants, or contractors.

Partnerships/Outreach – (15%)

  • Monitor local, state, and federal policy as it relates to the work of the housing programs. This includes responding to, and interfacing with, national, state and local funders on funding program priorities and requirements;
  • Develop and support relationships with local, regional and national partners, current and potential investors, and federal, state and local agencies in the development of cooperative housing and related programs;
  • Manage multifamily and manufactured housing industry relationships including national brokers, investors, property owners, buyers and sellers, and associated businesses of retailers, engineers, appraisers, property managers, real estate professionals, and relevant trade associations;
  • Act as an ambassador at public and industry events for housing cooperatives as a viable and beneficial strategy for low- and moderate-income home ownership;
  • Actively work to encourage local partners to incorporate the cooperative option in their affordable housing projects and provide the financial and technical expertise necessary to make this happen;
  • Act as a reliable local resource and public spokesperson for information about all aspects of housing cooperatives and their operations;
  • Seek opportunities for new or additional ways to help low and moderate-income households enhance their family wealth, through home equity and other means;
  • Assist other NCF staff members in writing grants and otherwise developing resources to support the organization’s cooperative housing activities;

EXPERIENCE AND EDUCATION

Education: 

AA, BA/BS or higher in housing, planning, business, architecture, public policy, or related field is preferred. Any combination of experience and education that would provide a candidate with the knowledge, abilities, traits, and competencies to be successful in this position will be considered.

Experience: 

NCF is seeking someone with breadth and depth of experience. While candidates may not have the relevant experience, candidates who are open and enthusiastic to learning on the job will be considered. 

Preferred candidates will have:

  • Demonstrated ability in managing commercial real estate transactions
  • Enjoys and/or has experience with customer-facing positions; strong sales and marketing approach to project pipeline development;
  • Experience working in rural communities and low-income communities;
  • Experience leading or participating in equity and inclusion efforts;
  • Experience working successfully as a team, leading hands-on community engagement with disadvantaged populations, and conducting public advocacy campaigns;
  • Experience writing and administering grants and utilizing complex financing tools, including: tax credits, bond financing, Community Development Block Grants (CDBG) and Small Cities, and other federal, state, and local financing tools;
  • Working knowledge and experience using the MS Office Suite, Salesforce (or another CRM system), web-based applications and general office skills.

Benefits:

The salary range for this position is $70,000 – $80,000. Benefits include a $5,000 health insurance stipend, IRA retirement plan, cell phone plan, generous vacation and sick time, paid holidays, and training and continuing education. 

WORKING CONDITIONS

NCF is currently an all-remote office with staff living primarily throughout the Twin Cities Metro. Tools are made available to employees for managing time and tasks, communicating with co-workers, logging and tracking projects, and accessing resources. Employees are to be online and accessible for 8 hours, Monday to Friday. They are expected to check-in with their managers at least once a day.

Normal office hours are 9:00 a.m. to 5:00 p.m., Monday to Friday. Employees must be able to sit for long durations of time. A driver’s license and access to transportation are required. Travel statewide and out of state is necessary and may require overnight stays. We support our staff through development opportunities, leadership training, and setting aside time for social and civic engagement.

NCF is an equal opportunity employer. 

HOW TO APPLY

Please send a cover letter, résumé, and three references by email to Victoria Clark (victoria@northcountryfoundation.org). No phone calls please.

Title: Cooperative Housing Specialist
Reports To: Executive Director

This position provides a combination of program support to Cooperative Housing Specialists in the field as well as direct technical assistance to residents and board members across Washington through remote collaboration tools.

In providing programmatic support to Specialists in the field, this position will provide document management, track projects’ financial performance, and maintain up to date membership records. This role supports field Specialists as they assist homeowner cooperatives through the transactional process of purchasing the land underneath their homes and providing ongoing organizational development and technical assistance training to the boards of directors, committees and members of resident owned manufactured housing communities (ROCs) across Washington State. Expertise and experience necessary for success in this position include community organizing, organizational development, adult education, project management, and resource development and management.

Beyond providing programmatic support to field staff, this position will serve as a central helpdesk and clearinghouse for resident inquiries, requests for training, and immediate needs for technical assistance. This will include answering questions by phone, email, and video conference to either address the resident’s needs immediately or direct the issue to appropriate staff.

Queries cover a wide range of issues including: requesting assistance with organizational development, sharing governance practices, advising on contract negotiation, navigating technology, or planning meetings and events. This position will also include coaching residents on remote collaboration methods and general computer literacy. Consequently, this position requires candidates become familiar with a wide range of topics that concern residents of manufactured housing community cooperatives.

Ideally, candidates will be located in Olympia, WA; however, remote work is possible for the right candidate. To be able to serve all resident owned communities, proficiency in speaking and writing Spanish is highly desired.

Desired Traits

  • Highly effective communicator who is able to connect with a variety of audiences and diverse groups
  • Able to remain professional and available in complex and difficult social situations
  • Personal and all-inclusive with the ability to manage social behavior for different groups, empathetic to the social needs of others, tolerant and generous, willing to include levity and humor when necessary
  • Optimistic and goal oriented, organized and systematic
  • Self-motivated, with little oversight needed
  • Understanding of cooperative systems and their role in affordable housing preservation
  • Able to travel and work some evenings and weekends; valid driver’s license necessary
  • Spanish language fluency HIGHLY desirable
  • Effective communicator who is able to connect with diverse groups
  • Ability to read, interpret, and analyze budgets and financial documents and reports
  • Fluent in both Microsoft Office and Google Suite platforms
  • Familiarity with member-run, democratic, or cooperative governance structures

Key Responsibilities

  • Assist field staff in planning and preparing for upcoming trainings, fielding requests for
    assistance, and tracking projects’ progress.
  • Respond to resident’s requests for assistance in a timely and professional manner.
  • Support staff in the resident purchase of their manufactured housing community, provide supportive services to ensure residential cooperative is established according to State and model requirements. Ability to manage key objectives on a projected course with both set and variable timelines.
  • Ensure that all cooperative members have a good understanding of the process, procedures and technical aspects necessary for incorporation and property purchase.
  • Conduct a wide variety of adult education and training/coaching sessions both one-on-one and potentially working with large groups of residents, committees, and boards of directors..
  • Review and analyze financial statements and documents, communicate information to committees and boards of directors as needed. Facilitate business financial learning sessions.
  • Maintain and create cooperative business documents and policies.
  • Support housing cooperative residents, committees and board of directors through on-going technical assistance including: conflict resolution, vendor management, annual meetings, business management, volunteer management and community engagement.
  • Maintain program’s files, records, and rosters with cloud-based file storage, CRM, and project management software.

Organization Information

Northwest Cooperative Development Center (NWCDC) is a 501c3 non-profit that provides education and technical assistance to workers, producers, and consumers to support their efforts to start, support and/or expand cooperatives. NWCDC promotes cooperatives as a vibrant business model to address the economic and social needs of communities. NWCDC fulfills this mission by:

  • Educating the public, community institutions and government agencies to foster and promote an understanding of cooperatives
  • Identifying and disseminating information about successful practices and models for cooperatives
  • Providing technical assistance and education for the development of cooperatives to best address economic and social needs

Cultivating a staff team that embodies the diverse experiences of Northwest communities is essential to these aspirations. We strongly and sincerely encourage applications from people of color; immigrant, bilingual, and multicultural individuals; d/Deaf people and people with disabilities; members of LGBTQIA+ and gender non-conforming communities; and people with other diverse backgrounds and lived experiences.

Compensation

This position is full-time and may require some travel and some work in evenings and weekends. Compensation is $48,000, annually. NWCDC provides medical and dental insurance to all full-time
staff and covers a portion of employees’ dependent’s coverage.

Application

Submit a cover letter and resume to jobs@nwcdc.coop. Applications are accepted until January 1st, 2021.

 

 

About ROC-NH 

The New Hampshire Community Loan Fund, a statewide, nonprofit community development financial institution located in Concord, N.H., has an immediate opening for a creative, motivated, well-organized person with strong critical thinking and problem-solving skills to fill a critical role in its ROC-NH program. 

ROC-NH, a program of the Community Loan Fund, works statewide with homeowners in, and owners of, manufactured-home (sometimes called mobile home) parks to convert those parks into communities that are owned and governed by residents. ROC-NH’s financing, education, and technical assistance help homeowners in resident-owned communities (ROCs) build equity, create stability, develop leadership and strengthen their communities. 

About the Role 

If the idea of traveling throughout N.H. helping to empower and organize homeowners looking to form cooperatives and purchase the land under their homes excites you, we want to hear from you! The successful candidate will educate and train residents about the benefits of resident ownership, as well as support existing cooperatives in running their day-to-day operations. 

Don’t expect to sit at a desk all day. As a member of a dynamic and busy team, your time will be both in the office and on the road in the 133 communities we work with. 

The Community Loan Fund is a nationally innovative organization with a rich history. We offer a comprehensive and competitive package with excellent benefits and the opportunity to work in a fun, fast-paced, supportive atmosphere. If this description feels like a good fit, we would love to hear from you! 

Other Information

Interested applicants may send a resume and cover letter, including salary expectations, to the Community Loan Fund at jobopening@communityloanfund.org. No phone calls, please.