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Are you interested in building your skills to better manage your ROC or develop your leadership skills? Look no further than ROCKET – ROC USA’s Online Community for Knowledge, Education and Training. ROCKET features specialized trainings for ROC Members. ROCKET delivers training through self-paced trainings that are available 24/7. 

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Are you interested in building your skills to better manage your ROC or develop your leadership skills? Look no further than ROCKET – ROC USA’s Online Community for Knowledge, Education and Training. ROCKET features specialized trainings for ROC Members. 

ROCKET delivers training through self-paced trainings that are available 24/7. 

Watch the ROCKET Intro Video: 


Resident Training Catalog

  • Critical Thinking – Communication and Argumentation 1.0- This communication and argumentation course will enable you to write and present ideas clearly, logically, and convincingly – crucial skills in becoming a more effective communicator in today’s fast-paced changing world. Learning Objectives – • Examine the strengths and weaknesses of an argument • Distinguish between deductive and inductive reasoning • Apply logical reasoning principles Duration – 15 minutes
  • Critical Thinking – Critical and Analytical Thinking 1.0- Take your critical thinking to the next level and become a more effective analytical thinker. Develop logical and coherent thinking skills by learning how to separate complex pieces of information into their parts to study their relations and use them to understand facts, identify and define problems, and develop workable solutions. Learning Objectives – • Discuss the importance and value of critical and analytical thinking • Recognize logical fallacies • Explain the steps to analytical thinking Duration – 10 minutes
  • Critical Thinking – Evaluating Arguments and Evidence 1.0- The ability to evaluate is a key critical thinking skill. Evaluating arguments and evidence made by others will improve your critical thinking and allow you to develop stronger and more refined arguments. Learning Objectives – • Examine the strengths and weaknesses of an argument • Distinguish between deductive and inductive reasoning • Apply logical reasoning principles Duration – 10 minutes

Storytelling for ROCs: In this course, we learn more about storytelling, how to build storytelling skills, and how to use storytelling to promote our ROC and the ROC Movement. Duration: 60 minutes

Communications and Social Skills – Resolving Conflict: Conflict is a part of life. There is no avoiding it. Especially at work. So, you may as well tackle it head on.  Duration – 1 minute

Communication and Social Skills – Giving Feedback: Feedback is essential in the world of work. We all need feedback to progress and develop. Without it, we’d all stagnate. This course will guide you through giving out feedback in an effective, respectful way. You’ll be more approachable, and get your point across without making things personal. This course will give you the simple steps to follow to give beneficial feedback. Duration – 1 minute

Communication and Social Skills – Receiving Feedback: Being able to take feedback in a gracious, productive way is not only great for others around you; it hugely benefits your own development. This course is all about swallowing your pride and using feedback to your advantage.  Duration – 1 minute

How to Avoid and Manage Conflict: As a manager, you need to manage unhealthy conflict between employees, because it can create a stressful and unproductive work environment. Workplace conflict is a common occurrence and happens everywhere. In the right environment, healthy conflict can lead to innovation and better decisions. Duration – 10 minutes

Communication Styles and Emotional Intelligence: Communication is vital to a successful career as a manager. Miscommunication happens all the time, and it can seriously get in the way of your success. However, everyone can improve their communication skills. There are a few basic principles that can make you a better speaker and listener.  Duration – 5 minutes

Creating Value Through Diversity and Inclusion – Strategies for Tackling Unconscious Bias: This course has been designed to help you become more inclusive leaders and to explore how others lead via contextualized scenarios. Learning Seat recommends pairing this course together with our other Creating Value Through Diversity and Inclusion course, Understanding Diversity and Inclusion, to help your workers gain a comprehensive understanding of the characteristics of an inclusive workplace, and Understanding and Challenging Unconscious Bias, to assist you to understand why and how unconscious bias occurs in the workplace. The training is optimized for smartphone delivery and responsive across all devices – allowing users to complete their training on the go, any time. Duration: 10 minutes

Creating Value Through Diversity and Inclusion – Understanding Diversity and Inclusion: This course has been designed to help you gain a comprehensive understanding of the characteristics of an inclusive workplace and to encourage everyone to promote and embrace the benefits of workplace diversity and inclusion. Learning Seat recommends pairing this course together with our other Creating Value Through Diversity and Inclusion course, Understanding and Challenging Unconscious Bias, to promote awareness across your organization for why and how unconscious bias occurs, and Strategies for Tackling Unconscious Bias, to get you thinking about how you can act differently and become more inclusive leaders in the workplace. The training is optimized for smartphone delivery and responsive across all devices – allowing users to complete their training on the go, any time. Duration: 10 minutes


Making Ethical Decisions: Ethics, as it relates to business, involves the principles and moral problems an individual or an organization follows in the course of conducting business. Competition between companies and even among coworkers can lead to unethical decisions. Fear of losing a job or a client, or the drive to succeed at any cost, often results in unethical corporate practices. Duration – 10 minutes

Teams and Ethics: Many businesses have been making the transition to team-based work environments. On the whole, these programs have proven very successful. There are several ways that working as part of a team can affect people’s perceptions of their jobs and managers who are considering using work teams should understand these effects. Duration – 10 minutes 

Stress, Emotions, and Ethics: A gap between our true feelings and the feelings we display at work can cause distress. What happens when there is a gap between our feelings and our true beliefs? Emotions not only play a valuable part in our work, but also in our personal lives. By learning to identify and maximize the uses of our emotions at work, we can more appropriately respond to emotional situations. Duration – 5 minutes 

Email Management and Ethics: The main advantage of email is the speed with which we can communicate. With the click of a button, we can share documents, presentations, proposals, even photos. But along with the advantages, comes some potential pitfalls. This course will look at some best practices for using email at work so you can avoid these disadvantages. Duration – 20 minutes

Managing Stress: Many of us experience stress in life, whether this is in the short term from one-off projects or long-term stress from a high-pressure career. Not only can this be profoundly unpleasant, but it can also seriously affect our health and our work. However, it is possible to manage stress, if you use the right tools and techniques. This course will show you how. It’ll look at how to improve your mental and physical ability to process stress, which will help you deal with it when it appears. Duration – 30 minutes

Switching off from Work: In the world we live in, it can be difficult to step away from the emails, the group texts, the work chat… It’s all-consuming. We’ll help make it easier. We’ve got some really simple pointers for unwinding from the stress of the day, and making sure the rest of your evenings and weekends are work-free, fun, and something you enjoy again.  Duration – 1 minute

Relaxation Techniques: It can be tough to relax. We’re wired up from work, from looking at screens all day, from fiery arguments in business meetings, from going through hundreds of emails a week, from sitting in rush-hour traffic. Everyday life can be exhausting. But it’s okay – we’ve come up with some of our best techniques for relaxing, so you can finally achieve a more balanced life.  Duration – 1 minute

Letting Things Go: Let’s not lie – life can be full of disappointments. Things go wrong, people let us down, and we mess things up. But, we don’t need to always need to make a huge deal of it. The sooner we accept we can’t affect and change everything, the better our lives will be. It’s not a strength to hold onto anger; it’s a strength to let go of it. We know it’s not always easy, so we’ve got some ideas to help you along. Duration – 1 minute

Importance of Sleep: Not getting enough sleep can have a horrible effect on your life. Not only will you walk around like an exhausted zombie all day, but it can also weaken your immunity to illness and diseases, cause high blood pressure, and put you in a bad mood. Enough to convince you? Time to start counting those sheep. This course will help re-evaluate your attitude to sleep, and guide you on how to achieve a better night-time routine.  Duration – 1 minute

Avoid Burning Out: Modern day life can be heavy. Responsibilities can pile on top of us, and once you’ve hit that wall you’re tired, stressed and emotional. It can be hard to find a way out of it. Course duration – 1 minute

Positive Thinking: Bet you think that some people are positive, and some people are negative. And that’s the end of it, right? Well, not exactly true. A positive mindset is something you can choose to have. And luckily, there are plenty of ways to achieve one. And there’s no end to the benefits it has.  Duration – 1 minute

Work-life Balance: Work/life balance is an expression used to describe the time we divide between our work life and our home and social life. Simple, right? Er… wrong. It can actually be really challenging to juggle the two. Often, the balance can be tilted too far one way. Sure, it’s important to do a great job at work and to progress in our careers. However, it’s bad to forget the other aspects of your life that deserve your time and attention. You know – the other ones that make you happy. We’ll highlight some downsides of an unbalanced life, and advise you on how to make some changes. Duration – 1 minute

De-stressing your Inner and Outer World: So many people are suffering from stress that we often find it commonplace. We forget that it can cause serious health effects, reduce productivity, and of course, cripple our mental health. Some people desperately want to take the necessary steps to reduce stress, but don’t even know where to get started.  Course duration – 7 minutes

Infill – Filling Vacant Lots: In this 6-part video series, you will learn about what infill is, the positive financial and community impact of filling vacant lots, and how to go about filling vacant lots. Each video is approximately 3-7 minutes long.

Estructuras prefabricadas de relleno: En esta serie de 6 videos, aprenderás lo que es una estructura prefabricada de relleno, el impacto positivo financiero y comunitario de rellenar los lotes vacantes, y cómo hacerlo. Cada video dura aproximadamente de 3 a 7 minutos.

Growing Community Engagement: Member engagement is key for a successful ROC. This course focuses on strategies ROCs can use to build community engagement in their ROC and as part of the nationwide ROC USA Network. Topics include effective communication, creating a strong volunteer base, and ways to build peer-to-peer support with other ROCs. Duration: 60 Minutes

Leadership Theory – Rethinking Thinking: In this course, you will learn more about the traits of successful leaders, your own strengths and weaknesses as a leader, and strategies and theories psychologists have discovered lead to effective and successful leaders. Duration: 60 minutes

Mindful Leader: Before you raise that sceptic eyebrow of yours, we’re not talking about a celebrity endorsed self-help trend, nor are we asking you to give up all your worldly possessions in order to become a Buddhist monk. We’re talking about a scientifically-backed method that makes dealing with work issues much easier. In fact, it’s a skill already practiced in some of the most successful companies. This course will teach you all about the benefits of mindfulness, and we’ll show you how it works.  Duration – 5 minutes

Leadership and Management – Dealing with Difficult Staff: Whether you hired them yourself, or they were thrust upon you, employees are people, and people aren’t perfect. There’s a good probability you’ll have to deal with a difficult staff member during your time as manager or supervisor.  Duration – 1 minute

Leadership and Management – Stress Management: What this sixty-second course will do is give you a little bit of background on stress in the workplace, and give you a few actions you can take to get yourself in control of it. But obviously we know that taking up too much of your time would only make your stress worse, so we’ve condensed all the key information down to just the essentials. Duration – 1 minute

Leadership and Management – Coaching Others: This course is sixty seconds. Won’t take up too much time. But it’ll provide you with some of the key considerations and fundamental things to understand when it comes to coaching your staff. Not so many motivational quotes. More what to think about before you start planning your coaching. Duration – 1 minute

Leadership and Management – The Key to Delegation: Given that delegation is one of the most important business skills it’s a wonder that people don’t do it more often. This course has been designed to give you the knowledge, skills and confidence to get you delegating right away so you can start to benefit from this crucial business skill. If you ever catch yourself saying “I could do it quicker myself,” this course can help you. You’ll discover new techniques used by the world’s most successful business people and perhaps more surprisingly, find out why you need to have monkey management skills. Delegation Duration – 1 minute

Leadership and Management – Innovation and Culture: When you innovate, you’ve got to be prepared for everyone telling you you’re nuts. So why bother? Because if you’re not doing something new, people – customers, staff – will get bored. This 60-second course will outline the benefits and dangers, as well as the best ways to foster an innovation culture where you work.  Duration – 1 minute

Leadership and Management – Learning Styles: You might have come across Visual, Audio, and Kinesthetic learning styles in some dodgy work seminar where you do trust falls and other fuzzy teamwork exercises. This 60-second course is going to introduce you to the real theory behind how these learning styles work, and how you can use that information to maximize your and your team’s learning.  Duration – 1 minute

Inclusive Leadership: Wanna know how to get the most out of your team? Specifically, the ideas from their brains? Sounds like you need Inclusive Management. This course will show you how.  Course duration – 1 minute

Leading Learning – Tackling Unconscious Bias: Knowing where to start in tackling unconscious bias can be overwhelming. But that doesn’t mean you shouldn’t try. Diving into your subconscious and discovering your own unconscious biases is the first step in tackling them. This course will help you examine unconscious bias at work through common examples and tips, while looking at the benefits of a workplace free from unconscious bias that is diverse and inclusive. Course Duration – 20 minutes

Self-Esteem: It’s normal to sometimes have a lack of confidence. Most of us don’t just always boldly jump into situations with strength and purpose… I mean no-one is like that all the time… well apart from Dwayne “The Rock” Johnson. Obviously. The thing is, most of us could do with extra confidence sometimes, you know, a little boost of self-esteem. In this course we discuss self-esteem, talk through some of its health benefits, and we’ll teach you some simple techniques you can employ in day-to-day life to strengthen your self-esteem.  Duration – 1 minute

Memory Skills: Do you ever find yourself forgetting things almost instantaneously? Ever walk into a room and have no idea why you walked into it? Do you ever find yourself forgetting things almost instantaneously? Our memories will often times vary from precise and vivid to unreliable and vague. But fear not as our memory faculties can also be developed and fortified. Well, fear not as this Memory Skills course is here to help you strengthen and sharpen even the most fuzzy or forgetful memory.  Duration – 1 minute

Preventing Procrastination: Let’s be honest with each other, it’s difficult getting things done. We’re all guilty of squandering our time on trivial things instead of the important ones. But don’t worry as it plagues us all, and you can learn to focus once again! In this course we will show you how to recognize procrastination and teach you the skills you need to prevent it for good! Duration – 1 minute

Personal Vision Statements: Personal vision statements is a statement which outlines the things you want to accomplish. It’s almost like your own personal guide to success! This quick course will provide you with the information you need to know about personal vision statements, including the key tips to create and implement your very own. Duration – 1 minute

Practicing Patience: Patience is a powerful tool. It’s basically a super-power. It can allow you to face any stressful situation with steely, heroic composure. In this practicing patience course, we will teach you why patience has such positive effects on your mental health, as well as sharing tips on how you can practice patience when you find yourself feeling frustrated.  Duration – 1 minute

Networking: Networking is a fantastic way of getting ahead in business. But at the same time, it’s a potential minefield. Literally, perhaps, in the defense industry. This 60-second course explains why networking is so important and will give you some useful tips on how to make the most of networking. Plus, you know, it’s short and sweet, so it won’t take up too much of your precious networking time. Duration – 1 minute

Habits: Smoking, knuckle-cracking, and picking your nose. No, I’m not talking about your ex. They’re all examples of bad habits. Find out how to eliminate bad ones and foster good ones with this 60-second course. Course duration – 1 minute

Personal Branding: What do Richard Branson, Oprah Winfrey and Bill Gates have in common? Besides wallets that’d crush you if they fell on you. They all have a personal brand. Want one? Here’s a course on just that.  Course duration – 1 minute

Self-Limiting Beliefs: Self-limiting beliefs are ideas we have about ourselves that hold us back like we’re not capable enough to achieve our goals. Why do we have them? Could be fear of failing or rejection. But by using them as excuses not to take risks, we think we’re avoiding failure. But really, we’re just not giving ourselves the chance to succeed. To avoid them, take this course.  Course duration – 1 minute

Mentoring: We show you how a mentor transfers knowledge and practical skills to a less experienced one – a mentee. Whether formal or informal, related to youth, education or the workplace, mentoring can have several positive effects for everyone, such as behavioral, health, motivational, and career benefits, we aim to show you.  Course duration – 1 minute

Introduction to Project Management: Leading or taking a role in a project team is an excellent learning opportunity and can really help you improve your career profile. This course will introduce you to project management. Duration – 15 minutes 

Using Gantt Charts for Your Project: One of the most common and powerful of all the project management tools is the Gantt chart. Many people think it’s the only project management tool. The Gantt chart is a type of bar chart that illustrates a project schedule. It’s named after its inventor, Henry Gantt, who designed the chart between 1910–1915. Today, modern Gantt charts also show the dependency relationships between activities. Duration – 10 minutes

Conflict Management in Project Management: Conflict occurs when two or more values, perspectives, or opinions are opposite. You may experience personal conflict when you don’t live up to your values. You experience conflict with someone else when your values or points of view are threatened. You may experience conflict because of fear of the unknown or a lack of fulfillment.  Duration – 10 minutes

Project Organization in the Planning Process: An important part of project management is adding structure to plans. The structure will likely change as the plan develops. In the structure, it’s recommended not to spend an excessive amount of time making sure that everything is right. What you want to see is how various tasks relate to each other. This overall structure, the relationships of tasks to each other, is critical since it’s going to drive everything else about planning. This will determine your critical path and schedule.  Course duration – 10 minutes

Project Management Program Opener: Once your project is defined, and the project team assigned, you can go to the second phase in the project management life cycle, the project planning phase. Project planning is the base of the project life cycle because it informs all involved the plan of where you’re going and how you’re going to get there. Course duration – 10 minutes

Planning Project Phases 1.0: Once your project is defined, and the project team assigned, you can go to the second phase in the project management life cycle, the project planning phase. Project planning is the base of the project life cycle because it informs all involved the plan of where you’re going and how you’re going to get there.  Course duration – 10 minutes

Project Management Skills – What Does it Take?: Project management skills are important for many different reasons. They enable you to act as an effective leader and problem-solver in various situations. If you concentrate on honing these skills, you can then watch how they can impact your job performance and opportunities. What are the six skills that project managers should possess? Course duration – 10 minutes

Project Management Skills – Making a Plan that Works: Preparing to start a project without a plan, is a plan to fail. There are five steps for making a project management plan that works, they are setting goals, developing a commitment, developing effective action plans, tracking progress, and then maintaining flexibility. Understanding SMART goals will allow you to be efficient and effective in seeing your projects from inception to completion.  Course duration – 10 minutes

Controlling Change in Project Management: Change is the one thing you can always count on occurring. Understanding change and how to control it in project management will allow you identify and control changes and their effects. Identifying the change request, the changelog, why those are important, and what you do with them, is the first step. Course duration – 10 minutes

Keep Your Cool: The thing is, we all get mad sometimes. There’s no point in denying it. But some of us are better at controlling it than others. This course looks at the importance of patience – what it consists of and why it’s important. It’s also a good chance to look at our reactions and learn ways to you know… just breathe. Duration – 15 minutes 

Unconscious Bias: This course is different to most unconscious bias e-learning modules. We’re not going to pretend that after this e-learning, and clicking through scenario slides – you are going to be magically cured of your unconscious biases. No, instead, we want to take you on a kind of unconscious bias journey. We predict, as you discover more about unconscious bias – you’re going to go through some key stages. The first being denial – ‘Me, bias – never!’ After that comes apathy – ‘If bias does exist – I’m sure it’s no big deal.’ And finally, despair, as the reality of your biases sink in – ‘I’m a monster – I can’t change.’ It’s at this point that we’ll provide you with some actionable advice and take away challenges that can help to combat unconscious biases where you work. We really hope you enjoy discovering how your brain works. Duration – 20 minutes

Dealing with Difficult Situations: There are three types of difficult situations. The first is called the conflict spiral – when things are spiraling out of control, the second is the emotional spiral – which deals with emotions during a conflict, and the third is when someone gives you an ultimatum. It’s important to understand the differences of these three situations and how to deal with each one effectively. Duration – 10 minutes


The trainings provided by ROC USA® are designed to share guidance on organizational best practices as well as personal and professional enrichment, growth and learning on a variety of topics to support ROC USA staff, Network Affiliate staff, and the ROC Members in their work. These trainings are not accredited by any higher education accreditation agency for college credit nor are they guaranteed to satisfy any specific CEU (continuing education units) requirements for professional licensure. To use completion of these trainings for CEU credit, be certain to check with your employer or professional organization/board as to whether or not they meet requirements.

Program features

2024 Better Together Leadership Program (April, May, June)

The ROC101 Live course is available in English and Spanish if registered by Jan 1.

Better Together Leadership Program (BTLP) Welcome Mixer

Join us to kick off our 3rd-annual Better Together Leadership Program in this fun, activity-filled meet and greet session! Enjoy catching up with old friends and meeting new friends as we connect ROC Residents from across the country.

  • Tuesday, April 23, 6-7:30 pm ET

Learning Labs

The Learning Labs allow Learners the opportunity to work with peers in instructor-led sessions to discuss and learn from each other about issues, resources, and tools. The LIVE sessions will be held the following Fridays @ 1:00pm ET. Duration – 60 minutes

  • April 26: Better Together Grants Interactive Session
  • May 17: Leadership in Action
  • June 21: SPECIAL 90-MINUTE SESSION! ROC Leadership Unplugged: Your Questions, Expert Answers

Leadership LIVE Sessions

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Becky Eschenburg

Facilitator: Becky Eschenburg

Becky Eschenburg is a certified coach and consultant with more than 25 years of experience in organizational and leadership development work. She specializes in group facilitation, training design, and supporting teams. Becky’s work is framed around concepts of adaptive leadership, emotional intelligence, peer learning and social justice principles. She works both locally and nationally to help organizations and individuals reach their full potential.

Session 1: Resilient Leadership. Tuesday, May 7, 6-7:30 PM ET

Leadership requires resilience – the ability to bounce back from setbacks, adapt to change, and lead with empathy and strength. You play a critical role in your ROC, putting time and energy into others and the future of the community. Taking care of yourself is important to do so you can do your best to assist and support others. This session will give you time and the tools to do just that. We will look at tools that will help you better understand your emotions and how to manage them so that you can continue to be an impactful leader and maintain your balance.

Session 2: Working with Others: Collaborative Leadership. Tuesday, May 21, 6-7:30 PM ET

Leading and collaborating with others is not easy when the stakes are high, and the viewpoints and personalities differ. How can we effectively work with others and deal with conflict? This workshop will focus on understanding the emotions and behaviors of others, building empathy, and establishing clearer boundaries. We will discuss how we and others are showing up to the table and the impact it has on our critical work.

On-Demand Courses

Inspirational Leadership 3.0: Whether at home, in the workplace or in pursuit of our passion, we can all benefit from becoming better leaders. This course can help you to become a more inspirational leader to achieve maximum results. Duration – 20 Minutes

Communicating Effectively 3.0: Effective communication is one of the most important life skills we can learn – and yet it’s not something most people put a lot of effort into. The truth is, effective communication is a skill, and like any skill, with practice, you can improve. This course will provide you with the necessary knowledge, skills, and confidence to be an effective communicator. Topics include Why Communication Matters, Body Language – How We Really Communicate, Effective Listening Skills, The Power of Effective Questioning, & Written and E-Mail Etiquette for the Workplace. Duration – 30 Minutes

Be Assertive the Right Way: No matter how self-assured you are, most of us wonder if perhaps we couldn’t be just a bit more assertive in situations. If you don’t speak up for yourself, refuse to make decisions, or let others dictate your actions – people start to view you as a pushover, or someone who lacks confidence – neither of these are advantageous. This course will provide you with the knowledge, skills and confidence to become more assertive, taking control of your life in the process. Topics include What is assertiveness?, The four types of communication, Rights and responsibilities, The Bonsai Principle, Non-assertive choice – an assertive person can decide not to act assertively, Assertive check-up, How to say “No.” Duration – 30 minutes

Ready to Start?

Registration is now open for the Better Together Leadership Program!

Once you register, you'll have access to ROCKET trainings for the entire Better Together Leadership Program (April, May, June) Registration is first come, first served with a limited number of spots per session. If registration is full, we will put you on the list for the next session. Complete the training registration form below. You will receive instructions on how to access your new ROCKET account before the start of your session.

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This engaging training gives learners a quick glimpse into fair housing laws, their impact on everyday interactions, and other areas important for ROCs