Reports To: Vice President, Acquisitions
FLSA Status: Exempt
Position Type: Full Time
Location: Remote-based
About ROC USA
ROC USA® is a national non-profit social enterprise that helps residents form limited equity cooperatives and purchase their Manufactured (“Mobile”) Home Communities. ROC USA represents more than 346 Resident Owned Communities (“ROCs”) and 22,000 member-owners in 21 states. ROC USA focuses on making market- and policy-based sector change to scale grassroots cooperative development and build a movement with low-income communities and homeowners. Our vision is for millions of families to thrive in resilient, resident-owned communities.
ROC USA empowers homeowners to purchase the land beneath their homes by facilitating market development, negotiating with investor-owners, and providing financing through ROC USA® Capital, a certified Community Development Financial Institution (CDFI). Our national team and affiliated non-profits offer training and technical assistance, ensuring these cooperatives succeed.
With 3 million individual homesites in 50,000 Manufactured Home Communities and ROC USA’s leadership in this market, ROC USA is well positioned to capitalize on the growing recognition of the importance of preserving these communities. With nearly 40 years of experience, we advocate for resident ownership at all levels of government.
Our journey begins with fostering a clear, shared understanding of the nature of work that is required to increase competency and the effectiveness of ROC USA and the network in addressing systematic and organizational challenges.
Residents in ROC USA communities, 89% of whom are low- or very low-income, have a voice in the national organization. Central to our vision for community power building is the ROC Association, which is made up of co-ops in the network. Co-ops elect 3 community leader Directors to the ROC USA Board of Directors and operate as a volunteer organization with a Board and 2 national committees. ROC USA supports the Association’s activities, including peer networking, grant making, and policy advocacy.
Performance and Impact
Over 40 years, this resident ownership model has delivered in extraordinary ways for both low-income homeowners and investors, who have invested more than $1 billion. ROCs have proven to be remarkably resilient in strong and weak economic cycles.
- Homes in ROCs have been demonstrated to sell faster and for 16% more per square foot than comparable homes in comparable investor-owned communities, as the ROC model stabilizes site-fees, and the coop takes pride in their community and plans for needed capital improvements (2006, UNH).
- Homeowners in ROCs report feeling more economically secure than homeowners in commercially owned Manufactured Home Communities. (2006, UNH)
- Site fees in ROCs are $50 below market after five years of ownership and $100 per month below market after 10 years (2023, Colliers).
- Sites fees in ROCs are raised 1% annually on average compared to 4 to 6% in commercially owned Manufactured Home Communities (2023 ROC USA and Colliers).
Financial Strength
ROC USA has an operating budget of approximately $8 million. After achieving operating self-sufficiency in 2018 and 2019, ROC USA made a significant investment in our operating capacity to prepare the organization for the next stage of growth. In 2023, ROC USA had an earnings ratio of 72%. Our net asset ratio is 23% and total assets exceed $142 million.
Recognition
ROC USA’s community ownership work has been cited by media such as The New York Times (“Investors are Buying Mobile Home Parks. Residents are Paying a Price”, March 27,2022), The Financial Times (“Why Big Investors are Buying U.S. Trailer Parks,” Feb. 2020), HBO’s Last Week Tonight with John Oliver (“Mobile Homes,” April 2019), which has been viewed 10 million times, and in A Transform Finance report.
Position Overview
The Acquisitions Project Manager will play a pivotal part in supporting the resident acquisition process of resident owned communities (ROCs), overseeing the pre-purchase process for ROC USA Direct. This role will support residents of private and investor-owned manufactured home communities (MHC) to form resident owned cooperatives, secure financing and navigate the process of purchasing their community. This role is instrumental in advancing ROC USA’s mission to make resident ownership viable and successful nationwide while ensuring the long-term sustainability of the organization.
This role provides one-on-one support to residents in a capacity that is both challenging and deeply rewarding. The successful candidate will be comfortable engaging with individuals who may be experiencing stress, uncertainty, or transition, and will work closely with them to navigate solutions. This position requires someone who is willing to roll up their sleeves, get to know the community, and serve as a steady, reliable source of guidance and strength for homeowners.
Key Responsibilities
Pre-Purchase Support
- Project manage the resident acquisition coordination for ROC USA Direct, ensuring all steps are completed efficiently and in alignment with organizational priorities.
- Provide guidance and support to residents in manufactured home communities, assisting them in the formation of cooperatives, including governance structures, organizational development, and business and operational development.
- Assist residents in identifying and securing appropriate financing options, ensuring access to available funding resources and supporting them throughout the financing process.
- Coordinate and facilitate the entire purchase process by offering step-by-step guidance, ensuring residents understand and complete necessary documentation and contractual deadlines while being educated on the real estate transaction and requirements of resident ownership.
- Coordinate and support resident leadership in the selection and onboarding of key operational vendors—including property management, legal, and engineering services—to ensure the community is fully prepared for the acquisition. This includes managing timelines, facilitating vendor interviews, and organizing the decision-making process so the community can confidently secure the support needed to complete due diligence and meet transaction deadlines.
- Provide training to residents, board members, and other stakeholders about the benefits and responsibilities of resident ownership and cooperative management.
- Work to build systems and processes to ensure operational efficiency for the acquisition process.
Project Management
- Manage timelines, milestones, and deliverables for multiple acquisitions projects, ensuring they stay on track and within scope.
- Track and document all project activities, including financial, legal, and compliance documentation, and prepare regular progress reports for internal and external stakeholders.
Required Qualifications
5 years experience in real estate transactions from contract to closing, including:
- Overseeing end- to end deal process.
- Planning and coordination of due diligence reports.
- Managing communication and deadlines between stakeholders
- Assessing and updating financial proforma and ensuring that parties are updated on financial positioning of the purchase.
- Coordinating parties for closing preparations and disbursements.
Experience in project management, with the ability to manage multiple priorities and work under deadlines. Including:
- Effective timeline management of the transaction and deliverables.
- Strong Organizational Skills
- Ability to track and update on multiple transactions.
- Communication and reporting between stakeholders.
Excellent communication skills, both written and verbal, with an ability to explain complex concepts in a clear and accessible manner.
- Clear, professional communication with high-stakes parties
- Ability to simplify complex issues for leadership and residents
- Strong writing skills for memos, deal summaries, and reports
- Proficiency in Microsoft Office Suite and project management tools.
The ideal candidate:
- Demonstrates exceptional interpersonal perception and intuitive judgment, with a strong ability to read verbal and nonverbal cues.
- Able to anticipate needs, understand group dynamics, foster collaboration and maintain positive, solutions-oriented interactions.
- Able to navigate sensitive or tense situations with professionalism and emotional intelligence.
- Possesses strong follow-through, dependability, and commitment to maintaining a high level of communication.
Additional Requirements
- Ability to travel as-needed to meet with communities, stakeholders, and partners. Travel requirements up to 30%.
- Ability to work scheduled hours that meet the needs of the work. This may include nights and some weekends.
Salary and Benefits
Benefits include a comprehensive Health Plan (medical, dental, and vision), a Flexible Spending Account, a Health Care Support Program, and additional benefits. The salary range is $70,000–$80,000, commensurate with experience and expertise.
ROC USA is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected status.